SHIPPING & RETURNS, FAQ
SHIPPING RATES
Shipping rates are currently set at a flat rate of $19.99 across all Canadian provinces. We recommend ordering multiple packs or combining your order with a friend in order to make shipping more economical.
You really, really only want to order one pack? Are you sure?? Well, no problem. Send us a message with your shipping address and we will see if we can get you a more economical shipping rate.
Sorry, we are only shipping within Canada at this time.
RETURNS
Please note that all orders ineligible for a return or exchange. Due to these being food items, for the safety of everyone's animals, we cannot accept items back into our shop once they have left our hands.
Of course, if you have any questions or concerns regarding your order please don't hesitate to send us a message.
Due to the fragile nature of the cookies, we cannot accept responsibility for cookies which have been broken or damage during transit. We will always package our cookies with the utmost care to do our best to avoid such an unfortunate situation but sometimes breakage may occur.